Privacy Policy

In Cocotrip we take very seriously the privacy of your data. Through this policy we inform you in a clear and simple way about how we collect, treat and protect your personal data when you interact with us.

1. Data Controller

Responsible: Laura Hernández Fuentes
Contact email: yourcocotrip@gmail.com
Web: https://yourcocotrip.com

2. Purpose of processing

The personal data we collect (such as your name and email address) will be processed for the following purposes:

  • Manage your subscription to our informative and commercial communications.

  • Send you news about the launch of the platform, product updates and promotions, whether you are a user, new user, or not yet.

We will not use your data for different purposes without previously informing you or obtaining your consent.

3. Legitimation

The legal basis for the processing of your data is your consent, which you give by checking the appropriate box on any of our forms.

4. Retention of data

We will keep your data as long as you keep your consent active or until you request its deletion. Once cancelled, the data will be kept blocked for the legal periods required by the applicable regulations.

5. Recipients

We will not transfer your personal data to third parties, unless legally required or necessary to provide you with the service. The recipients of your data include, but are not limited to:

  • Email or email marketing tools such as Google Gmail, Mailchimp, Sendinblue or similar.

  • Web management and analytics platforms such as Google Analytics, Hotjar, or similar platforms to improve the user experience on our website and obtain information about how users interact with the platform.

  • Hosting and cloud storage services that host our data, such as cloud infrastructure providers (e.g., Amazon Web Services, Google Cloud).

  • Payment service providers if you choose to transact within the platform in the future (e.g., Stripe, PayPal), which will process payments in accordance with their own privacy policies.

  • Other external service providers that may be necessary for the operation of the website and the platform, such as developers, consultants or content management tools, which always act as data processors in accordance with data protection regulations.

6. Users' rights

You can exercise the following rights in relation to your personal data:

  • Access to your data

  • Rectification of inaccurate data

  • Deletion of your data (right to oblivion)

  • Opposition to the treatment

  • Limitation of processing

  • Data portability

To exercise these rights, simply send an email to [yourcocotrip@gmail.com] indicating which right you wish to exercise, together with a copy of your identity document if necessary.

7. Security measures

In Cocotrip apply the necessary technical and organizational measures to ensure the security of personal data and prevent alteration, loss, or unauthorized access.

Last update: 03/05/2025.

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